Thames Valley Local Resilience Forum selects Everbridge to handle emergency notifications

The TVLRF enables those involved in emergency preparedness, from local authorities and emergency services, to health and environment agencies, to work together to prepare and respond at a local level. This Everbridge solution will allow the TVLRF to send targeted notifications to agencies affected or involved in the response from the outset of and during an incident.

“We previously used a manual system to invoke a response to a major incident, using basic call sheets to contact the partner agencies.We also relied heavily on email which was not effective if there was an urgent need to notify key personnel out of normal business hours, especially during the night, or if they were on leave,” explained Ben Axelsen, TVLRF partnership manager. “Needless to say, it was slow, inefficient and liable to error. Whilst this has not impacted on our ability to respond to a major incident to date, the risk was something we needed to mitigate against.”