Philip Mason takes a trip to Northamptonshire Fire and Rescue Service to discover how its new, fully digital comms-enabled mobile command unit is helping to unify response to major incidents
UK emergency services are currently going through unprecedented levels of change, driven on the one hand by massive cuts to their funding and on the other by the rapid pace of technological advances.
Focusing on the latter in particular, this has impacted life on the front line and in the control room in two ways. First, the development of increasingly sophisticated digital communications has improved things considerably from an operational point of view. Arguably the best example of this is the now almost ubiquitous use of body-worn video by police forces for the collection of evidence on-scene.
At the same time, technology has also enabled organisations to achieve efficiencies as they continue to operate in the shadow of the aforementioned cuts. Solutions falling into this category include Airwave’s digital admin app Pronto, which allows officers to stay out of the station for longer, while at the same time saving on paper.
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