In the market for… EMM

Enterprise mobility management (EMM) is becoming increasingly important as employers grapple with the implications of an ever more mobile workforce. Simon Creasey looks at the key points to consider when choosing an EMM solution for your organisation

Today, virtually every business has a mobile workforce in the sense that pretty much every employee carries a mobile phone – either their own phone or one supplied by their employer. Due to the widespread adoption of mobile phone technology, a growing number of companies are embracing the ‘mobile first’ approach. They are retiring landline desk phones and making mobile phones the primary communication tool for their staff.

There are numerous advantages to this approach, according to Adam Boone, vice-president of strategic planning at Tango Networks.

“Going ‘mobile first’ means your staffers become more responsive and can be reached more easily,” says Boone. “That means collaboration and problem resolution [are] more efficient, with less phone tag and fewer missed connections.”

While this clearly presents a tremendous opportunity for businesses, it also presents a big challenge in terms of how they can control these communications in the same way IT is controlled, to ensure that the appropriate policies, procedures and, more importantly, legislation are adhered to.