It will be available in the first quarter of 2018, as an integrated service enhancement to Lytx’s DriveCam safety program, which helps organisations pinpoint and extract risk from their fleet.
Data and video from the DriveCam program and Lytx Video Services are accessed via the new Lytx Workspace, a web-based command center, to manage fleet safety and operations functions. The Workspace has an enhanced DriveCam program dashboard with prioritised coaching events and at-a-glance driver ranking.
For Lytx Video Services, users can live-stream video in the Workspace, as well as customise and manage their program settings in the Workspace to streamline what recorded video they choose to watch and/or download.
"No two fleet operations are the same, and that's why we engineered in the ability to customise services to solve a fleet's unique challenges," said Nixon.
Lytx Video Services uses a highly configurable system of tagging – including cloud-based triggers from third-party systems for fleet tracking, critical events and custom configurations – to organise video, allowing the user to simply search and find video clips related to specific tags.
From there, users can choose the length of the video clip they desire, and download it. Clips from all continually recording camera views, including third-party cameras, are gathered, synchronised and delivered to the user's Workspace dashboard for review.
"We've solved the most daunting challenge of having hours upon hours of video, and that's the time it takes to find the exact video clip you need," said Lytx Chairman and CEO Brandon Nixon. "Your video views are served up quickly in seconds to a single screen, revealing a fuller picture of a single event."
"We've been following Lytx for quite a while and they've been one of the key innovative forces in helping fleets maximize the power of video to improve safety, but Lytx Video Services extends that power to solve really tough operational problems for fleets," said Frost & Sullivan Senior Mobility Industry Analyst Krishna Chaithanya. "Lytx Video Services is positioned to offer a comprehensive portfolio for any fleet manager who wonders what happened – to their cargo, to their passengers, to their vehicle, or at the point of delivery. It can answer so many previously unanswerable questions."
The DriveCam program with Lytx Video Services uses the new Lytx ER-SF64 event recorder equipped with features to give the user an abundance of video and data including:
- A driver-facing lens that captures only 12- or 20-second exception-based video clips, triggered when a driving event occurs, such as a hard brake or a sudden swerve.
- An outside lens that has continually recording video plus the option to livestream video to your location when you need to see what's happening in real time.
- An onboard, cloud-connected digital video recorder (DVR) with a 64-gigabyte memory – enough to store video for about a week's worth of vehicle operations.
- The sensors used by other Lytx event recorders to capture critical data about driving events, including accelerometers to detect speed, gyroscopes to detect motion, and GPS to detect location.
- “Easy” connections to third-party Phase Alternating Line (PAL)- or National Television Standards Committee (NTSC)-based cameras, including those already installed on client vehicles, enabling 360-degree views in and around the vehicle. With the addition of a small piece of hardware called the Lytx Hub, Lytx Video Services can accommodate up to 12 additional camera views – four cameras per hub, and three hubs per vehicle – as well as the ER-SF64.
Lee Robledo, vice president of Safety and Loss Control at NFI Industries said that Lytx Video Services has helped NFI be more efficient in ways they hadn't anticipated. "We've had the experience where our managers have gone to a live feed once they've been notified by their driver that they're having an issue with the customer," he said. "Now you have concrete proof that you can talk to your customer about."
