New cloud-based UC for NHS Trust

Cinos has been contracted to modernise University Hospitals of Derby and Burton NHS Foundation Trust’s unified communications platform.

According to a statement, the company will be unifying several separate telephony systems, spanning across five sites. The aim of this is to provide a “more resilient and stable UC telephony service that will unify the user experience for all staff, and support collaboration across its sites and the community.”

The statement continued: “Driven by the NHS Internet First Policy, the new Cisco Powered sovereign UC telephony service - delivered from the Cinos Cloud - will provide the Trust with a secure and reliable service. [This will] deliver the flexibility and robustness needed to adopt new hybrid working practices.

“A secure session initiation protocol [SIP] service will also be implemented, allowing the Trust to more accurately forecast call expenditures whilst future-proofing its telephony infrastructure in readiness for the pending retirement of PSTN networks.”

The Trust provides acute treatment and care for over a million people in South Derbyshire and East Staffordshire. It employs over 14,500 staff - including around 9,000 telephony users -, requiring “agile and home working.”