60 seconds with CritComm Insights' Ken Rehbehn

Ken Rehbehn, principal analyst at CritComm Insights, discusses his background in public safety and his current role

How do you spend your time at work?

I spend most of my working time staying abreast of a rapidly changing technology sector. To do this, I track company announcements and conduct interviews with experts across the ecosystem – equipment vendors, application innovators, network operators and government officials.

What’s the one gadget that you can’t live without?

My smartphone, of course! My world is digital and it holds both essential information and delights.

Describe your most unforgettable project.

I had the tremendous fortune to be at the forefront of frame relay development and standardisation in the early 1990s.

What’s the most unusual thing you’ve seen while working in the communications sector?

When working in a 911 call centre before the days of mobile networks, a house in our county exploded. All incoming lines jumped alive. That is probably something that happens a lot now, but back then it was memorable.

What are your hopes for the sector going forward?