Report: AI could create jobs
Written by: Philip Mason | Published:
Image credit: artificial-intelligence by Many Wonderful Artists/

Technology company Capgemini has published findings suggesting that the use of artificial intelligence may actually increase the number of jobs, rather than causing them to be lost.

According to its new report ‘Turning AI into concrete value’, four fifths of firms implementing the technology have seen their workforce increase. Three-quarters meanwhile have seen a ten per cent uplift in sales, something which is apparently directly connected to their use of artificial intelligence.

Other statistics include that two thirds of the aforementioned jobs are being created at manager level or above, and that more than three in five companies have not had to let any employees go due to their adoption of AI. Sectors with the highest use of artificial intelligence include telcos (49 per cent), retailers (41 per cent) and banking (36 per cent).

The report surveyed executives from nearly 1,000 large organizations operating across a variety of countries. All were in the process of implementing artificial intelligence, either as a pilot or at scale.

Speaking of the findings, Capgemini’s Ron Tolido said: “AI has the capacity to revolutionize every business in every market sector. Its potential is broad and unlimited. However, we are seeing a large contrast between those who are rolling out applied AI solutions at scale and reaping tangible business benefits, versus those who are simply trialling the technology.

“It’s also quite revealing that organisations are focusing more of their efforts on the more complex AI projects and missing out on simpler projects that could drive quicker returns. Organisations, especially those not yet implementing AI at scale, should focus on those low-complexity, high benefit projects to quickly and better leverage the power of AI.”

This material is protected by MA Business & Leisure Limited copyright.
See Terms and Conditions.


Land Mobile is the only monthly publication exclusively dedicated to wireless communications for business. Launched in 1993, this leading industry title provides practical advice, expert opinion and commentary, and insightful, informative, truly authoritative editorial.

St. Jude's Church,
Dulwich Road,
SE24 0PB,
United Kingdom

MA Business is part of the Mark Allen Group.