The information is found in two new reports based on consumer feedback, published by the organisation this week at CES 2019. The first document – ‘The Future of Devices’ – focuses on smartphone trends going into the 5G era. ‘5G’s Great Expectations’ meanwhile examines what consumers are anticipating from the first wave of the new technology.
Regarding 5G expectations in particular, the report reveals that more than half of those asked believe it will deliver faster speeds. At the same time, only one in four expect it to deliver ‘innovative new services.’
Speaking of the results, head of GSMA Intelligence, Peter Jarich, said: “We are at the start of a new era of consumer devices that is being driven by advances in immersive reality and AI, creating a strong consumer appetite for products such as smart speakers and an important new battleground for the major tech players.
“While smartphones remain the dominant consumer technology, device vendors and operators are looking to 5G to unlock a new chapter in the smartphone growth story, even though our research suggests there is still work to do to convince consumers of the benefits of the move to 5G.”
The organisation’s annual consumer survey covers 36,000 respondents across 34 ‘key’ markets. CES 2019 is currently taking place at the Convention Centre in Las Vegas.
