Frequentis will supply its web-browser based 3020 LifeX integration platform for Public Safety control room ICT solutions to North Wales Police, according to John Gurney, Frequentis UK’s managing director, who told journalists the news at a company press conference yesterday (23 June) at the Residence of the Austrian Ambassador in London.
“North Wales Police have signed up for our new platform, 3020 LifeX… It enables the users now to start getting away from siloed purchasing of components and work in a holistic environment. A bit like the development of the mobile phone, you’ve gone from just being able to make a telephone call to being able to interface with diaries, working with maps [etc]. The underlying thing is criticality…. The ethos is all about quality assurance.”
Image top right: a LifeX demonstration
3020 LifeX is IP-based and can be run on the cloud and on smart devices. It has also been designed with Next Generation 999 in mind, so that should a member of the public contact the control room via other means of communication than a phone call (text, video call, etc), the dispatcher will be able to handle this in the same way as voice calls. Frequentis has kept the user interface the same so that users will not require any additional training to operate it once the switchover to ESN has occurred.
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